Imagine this. You are a versatile individual who carries photography equipment to take pictures, notepads to scribble musings, a phone book to jot down the contact information of interesting people you encounter, a map to navigate the twisting, turning, forking, and endless streets of the city, and letter-writing stationery to communicate your experiences to your loved ones. Lugging so many things in the digital era makes no sense, right? That’s why you have phones and tablets. Just as a smartphone integrates multiple functions, workforce management solutions (WMS) with integrated roster software centralise every important element of a personnel management system.
Imagine how much more productive you can be with such software at your fingertips. Here are five benefits of such a platform.
#1 Better Analytics
Data is now the fulcrum of every major decision in companies. Every business takes its credibility and authority up a notch by claiming they are data-driven. To analyse and convert data into meaningful insights and profitable activities, you first need to have the data. The best place to get them is through workforce management software. Data are not a bunch of meaningless figures. Your WMS will present the numbers to the management, who will contextualise them and convert them into valuable information. This information gives you insights into trends about joiners and quitters, expenses, and programme success.
#2 Improve Employee Satisfaction
Remote work has dramatically reduced the number of contacts (digital and in-person) with HR and other departments. Employees with questions or concerns about their tasks or shifts usually dispatch an email or make a beeline for HR. With a centralised WMS, contact becomes simpler, and information becomes more easily available. Therefore, you will not need to write to or meet HR for schedule clarity if roster software is integrated into the company’s self-service portal. Even HR will have a load lifted off their shoulders because people will not badger them with trivial requests, allowing them to address only those matters that require serious attention.
#3 Avoid Duplication
Duplication of effort occurs when more than one person performs the same or similar tasks. In a digital world, duplication of effort can also happen if the same person performs the same job on different platforms. For example, you are creating a candidate database. Instead of entering the data into a single system, you maintain an organisational database, a spreadsheet, and a manual record. You can avert the waste of human resources and time with workforce management software as it easily and conveniently stores your details. With appropriate roster software, you can affirm who is doing what and when they are doing it to avoid unnecessary repetition.
#4 Go Paperless
It’s easier to look up information online than spend valuable time and energy sifting through mountains of paper for the needle in the haystack. A digital management system for the workplace will also bode well for the company’s sustainability initiatives. Accessing files on the cloud is the better option, as paper files consume time and space and are susceptible to lose and damage. Also, as the company stores paperwork at a physical location, remote workers cannot lay their hands on it. They will have to either visit the company or call in a favour. With a WMS, people can look up, open, and share files in a matter of seconds.
#5 Error Reduction
A good WMS diminishes the chances of error. Errors can lead to misunderstandings and, at times, have serious consequences. Automated management systems accurately and punctually generate paychecks, attendance reports, and details of benefits. Discrepancies usually arise when the same or different people work on different systems for related concerns—like HR and the finance department.
